About Your Custom Memorial Design
All of the foundational elements on the memorial table will be neutral including the Altar, Table Covering, Candles and Glass Votives, Signage, Seed Envelopes.
This enhances the pops of color that start to tell the story of your beloved's life - Personal Photographs, Meaningful Words, Unique Small Artifacts, Floral Arrangements.
Once we receive your deposit (½ the total) your service date will be booked and we will arrange an In-Person Discovery Meeting on site. This is ASAP before the memorial service and will last about 30 minutes.
At the In-Person Discovery Meeting we collect 3 things:
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3 Personal Photographs
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2 Meaningful Word Samples
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3 Small Important Artifacts (They fit into a shoe box.)
At the In-Person Discovery Meeting we will also confirm:
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Memorial Table Size - Must be at least 2’ by 4’
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Memorial Table Location - Indoors and against a wall
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(If you don’t have the size table we need, we can provide one)
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Go over the Questionnaire you filled out
Before the memorial service we will check in with you and show you the progress of your custom memorial design. We will text you photos.
Important Details
Delivery and Set Up
We always deliver and set up your custom memorial the day before the actual memorial service. This allows the family some private time with the memorial.
At this time we collect the final payment. You can pay by cash, check or credit card.
It is important to mention that we prefer to work with cremation situations because it allows more flexibility with time frames. You can find local cremation information on our resources page along with other helpful resources when planning a memorial service.
Cancellation Policy
We need 48-hours notice from delivery date time for cancellation in order to receive most of your deposit back. Minus a $125.00 processing fee and for services already rendered.
